Gogobd places the highest priority on protecting users' personal information. This privacy policy explains how your data is collected, used, and kept secure.
Welcome to gogobd.app. We believe your personal information belongs to you alone. That's why gogobd's privacy policy is designed to be transparent — so you can clearly understand what data we collect, how we use it, and the steps we take to keep it safe.
This privacy policy applies to all gogobd services — the website, mobile app, and any other digital channel. By using the gogobd platform, you agree to this privacy policy. If you do not agree with any part of it, please refrain from using the platform.
Our privacy policy is written in plain, straightforward language — free of complex legal jargon — so every user in Bangladesh can easily understand it.
This privacy policy has been prepared in accordance with applicable laws in Bangladesh and international data protection standards.
Gogobd collects two types of information — data you provide directly and data collected automatically. Details are outlined below:
a) Information You Provide Directly:
b) Automatically Collected Information:
Please Note: gogobd will never ask for your password, OTP, or card number over the phone or by email. Please stay alert if you receive any such request.
The table below shows what types of data are collected and for what purpose:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account Creation & Verification | Up to 5 years after account closure |
| Financial Information | Transaction Processing & Fraud Prevention | As required by law |
| Device Information | Security & User Experience Improvement | Until the end of the session |
| Gaming Logs | Dispute Resolution & Audits | Up to 2 years |
| Support Messages | Service Quality Improvement | 1 Year |
Gogobd uses your information only for specific, legitimate purposes. Under our privacy policy, your data is used for the following:
gogobd never sells your information to advertisers or uses it for any unauthorised purpose.
Gogobd does not generally share your personal information with third parties. However, there are certain circumstances where sharing may be necessary:
Under no circumstances does gogobd sell your data or share it with unrelated third parties for marketing purposes.
All third parties working with gogobd are required to sign strict confidentiality agreements.
Gogobd uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device that help improve the quality of our services.
Types of cookies we use:
You can disable cookies at any time through your browser settings, though some features may become limited as a result.
Gogobd employs industry-leading technology to keep your information secure. The following security measures are active as part of our privacy policy:
gogobd's servers are hosted in internationally certified data centres with 24/7 security monitoring.
Please note that no platform can guarantee 100% security over the internet. It is your responsibility to keep your password strong and never share it with anyone.
Under gogobd's privacy policy, you have the following rights regarding your personal information:
You can request to know what information gogobd holds about you.
You can request correction of any inaccurate or outdated information.
You can request deletion of your data under certain circumstances.
You can request that the use of your data be restricted in certain cases.
You can request a copy of your data in a portable format.
You can object to the use of your data for specific purposes.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.
Certain data must be retained for a specified period due to legal obligations. In such cases, we may not be able to fulfil a deletion request in full.
Gogobd strictly prohibits participation by anyone under the age of 18. Under our privacy policy:
For Parents: If your children use your device, keep parental controls enabled and restrict their access to online gaming platforms.
Gogobd may update this privacy policy when necessary. In the event of any significant changes, we will:
Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.
Users will be notified at least 7 days in advance of any major changes.
For any questions, concerns, or requests regarding the Privacy Policy, please contact our support team:
We typically respond within 24–48 hours. Complex matters may take up to 30 business days.
We don't just make promises — we ensure your data is protected at every step.
Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access this data.
Identity verification data is used solely for security purposes. Once verification is complete, documents are stored with restricted access.
Gogobd never sells your personal information to advertisers or third parties. This is a core commitment we stand by.
View, correct, or request deletion of your data at any time. You stay in full control.
We do not retain data beyond legal requirements. Information is automatically deleted once the designated retention period has passed.
Our support team is available 7 days a week to handle any privacy-related concerns or requests.
Enjoy the best gaming experience on gogobd — with your privacy fully protected.